The Spice Hunter Store Terms & Conditions

Ordering from Spicehunter.com is easy. Simply fill your Shopping Basket with the items you desire, then Checkout-it's that easy! Read below for more information:

Ordering Information
Finding an Item
Minimum Order
Changing Item Quantities
Removing Items From Your Shopping Basket

Credit Card and Payment Information
Spicehunter.com Safe Shopping Guarantee
Paying by Credit Card

Shipping and Delivery Information
U.S. Shipping Information
International Shipping Information
Important Shipping Facts
Customs Information

Returns
How to Return an Item
Refunds
Problems

Ordering Information

Finding an Item
We provide two ways to find the items you are looking for: The first is to use our key word search, the second is to scroll through our product listing.

Minimum Order
Spicehunter.com no longer requires a minimum product order however to receive free ground shipping a purchase of $25 or more is required.

Placing an Item in Your Shopping Basket
Once you have identified the item(s) you wish to purchase, simply fill in the quantity desired. When you click on the ADD TO BASKET button at the bottom of the page, all items selected on that page will be added to your Shopping Cart. This will take you to the shopping cart page where you could either checkout using the checkout button or continue shopping by clicking on the continue shopping button.

Changing Item Quantities
If at the CHECKOUT you decide you want to change the quantity of an item selected, simply change the quantity in the "Qty" box and click on the "update quantity" button.

Removing Items From Your Shopping Basket
If at the CHECKOUT you decide you want to remove an item from your Shopping Basket, simply click the "Remove" box to the right of the item.
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Credit Card and Payment Information

The Spicehunter.com Safe Shopping Guarantee protects you while you shop at Spicehunter.com, so that you never have to worry about credit card safety. Period.
We guarantee that every transaction you make at Spicehunter.com will be entered using the highest level of credit card encryption technology available.

Paying by Credit Card
We accept Visa, MasterCard and American Express.
You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.
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Shipping and Delivery Information

Please allow 1 to 2 business days for order processing prior to shipping. Orders are shipped Monday through Friday, excluding major holidays. Orders placed after 7 a.m. (PST) on Friday will be shipped the following Monday. Delivery time is based upon the shipping method selected (see table below).

Shipping Method Shipping Time Shipping Charge
U.S. Shipping Information Domestic Shipments
(includes APO/FPO addresses and the 48 contiguous states)
Standard Shipping (UPS)
or APO/FPO addresses (USPS)
3 to 7 business days FREE with a $25 order
Below $25 see "Shipping charge" at checkout
UPS 3-day Air 3 business days See "Shipping charge" at checkout
UPS 2-day Air 2 business days (no weekend delivery) See "Shipping charge" at checkout
UPS Next day Air 1 business day (no weekend delivery) See "Shipping charge" at checkout
Alaska, Hawaii, Puerto Rico, Guam, American Samoa, and Other U.S. Protectorates
USPS Priority Domestic 3 to 5 business days See "Shipping charge" at checkout
International Shipping Information
USPS Priority International 4 to 10 business days See "Shipping charge" at checkout


Important Shipping Facts:
Upgrading your shipping method to Next Day Air does not mean you will get your order the next day. Once shipped, Next Day Air packages are guaranteed to arrive at the end of the next business day. Please note, however, that upgrading method of shipment to Next Day or 2nd Day Air does not change how long it takes us to assemble and ship your order-it only reduces the travel time after your order leaves our warehouse.

Customs Information
You may be subject to import duties, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from Spicehunter.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
Customs forms for all international packages list the value of your order's contents by item.
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Returns

Our return policy is simple. Within 30 days of receipt of your order, you may return any unopened product purchased from Spicehunter.com.
Please note that we can process returns and refunds only for items purchased from Spicehunter.com.

How to Return an Item
To return items purchased from Spicehunter.com, no call is required.
Simply indicate the reason for the return, include the packing slip, the original invoice or order number, and return to:
Spice Hunter
Attn: Customer Service/Return
Reference Invoice # or Order #_________
184 Suburban Road
San Luis Obispo, CA 93401
USA
For your protection, we recommend that you use UPS or USPS Insured Parcel Post for shipment.

Refunds
We will notify you via e-mail of your refund once we have received and processed the return item. Please note that we can refund shipping costs only if the return is a result of our error.

Problems
If you have any problems with your order, please don't hesitate to contact us.
E-mail: customerservice@spicehunter.com
Telephone: 1-800-444-3061

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